| We
want you to be completely satisfied with your
purchase! When you receive your order, please
inspect all merchandise for any defects or poor
workmanship.
Defective and
"size exchange" items may be returned for
replacement within 10 days.
Return
instructions will be sent to you by email. Your
return authorization will give the proper return
address. Please do not send any merchandise
to our office address.
No returns of
any type will be processed without a
Return Goods Authorization Number.
Items
returned without prior authorization cannot be
credited and may be refused upon delivery.
No returns of any
type of our instructional guitar lessons DVD's
due to possible copying.
We recommend
using a parcel service that offers tracking
service and proof of delivery (UPS, FedEx or
USPS mail with Delivery Confirmation).
Warehouse10 cannot be responsible for returns
that are lost, misdirected or damaged during
shipment. We can only credit you for items
received back in our warehouse in original
unused condition.
A 10% restocking
charge will apply to all returns except size
exchanges and defective merchandise. Customers
are responsible for shipping charges. |
